How having an Alarm Receiving Centre increases the functionality of your security solution
Recent studies have shown that consumers are looking for a security system that they can remotely access themselves, but that is also monitored by professionals. Naturally, this puts security providers who have Alarm Receiving Centers that monitor emergencies at a great advantage in the market as an ARC brings a sense of additional security and trustworthiness.
What is an Alarm Receiving Centre?
An Alarm Receiving Centre (ARC) is a staffed facility where professionals monitor a range of security systems and are ready to react to emergency signals around the clock. Combined with the data from intelligent home security systems, professional controllers can pinpoint exactly which kind of emergency occurred and decide on an appropriate course of action, e.g. contacting the authorities.
Certified and secure
Having their home security system connected to an external facility can raise cybersecurity concerns among your customers. Official certification, such as the European Standard for Monitoring and Alarm Receiving Centers (EN 50518), reassures customers that you have taken the highest measures to protect all personal data from being tampered with. Such certifications also prove that the controllers are trained to process and handle different types of alarms, for example for fire, burglars, water and gas leaks, as well as healthcare alarms.
Increased feeling of safety and assuredness
Professional monitoring is one of the biggest incentives for purchasing a security system. According to a survey performed by Harris Poll, 63% of the surveyed people consider professionally monitored systems to be safer than self-monitored systems.
Even though homeowners like to overview the state of their home themselves, they are often unsure how to react when a real emergency occurs – whether they should ignore it, check for themselves, or call the police. Having a 24/7 professional monitoring ensures a timely and appropriate reaction, which can be crucial for a happy outcome of an emergency, if for example a resident is injured or endangered. By providing this feature to your customers, you provide them with an increased feeling of safety and assuredness and at the same time reduce the number of false signals to authorities.
Motivate customers to improve their home security
One of the largest factors for not buying a security system is their affordability. Customers often think that the costs of purchasing are too high. With an intelligent security solution that includes an ARC, this can be due to high product development costs and fixed costs such as salaries, which are especially high in the establishment period where you must train your security personnel.
With the white label security solution from Develco Products and Safe4, you can significantly reduce these costs and hence the cost of your service. You will get a fully developed and market-ready solution based on IoT devices and with a connection to an ARC in your own brand. This enables you to skip the lengthy development process, arrive at the market entry point in a matter of months, and provide a long-lasting high-quality service to your customers.
Learn more about the end-to-end white label security solution
